Help & FAQ
Q: What is obstructive sleep apnea? Is it affecting your life?
A: Obstructive Sleep Apnea (OSA) is breathing that starts and stops during sleep because of repeated airway closures. During sleep, throat muscles may relax too much. If throat muscles lose tone, parts of the airway, including the uvula and tongue, may flop backwards, blocking air to the lungs.​​
Q: How can I know if I have sleep apnea?
A: ​​Talk with your physician if you think sleep apnea may be affecting your life. Common symptoms include:
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Breathing that starts or stops during sleep
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Snoring or gasping
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Interrupted sleep
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Daytime sleepiness
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Poor concentration
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Irritability or feeling depressed
What is Obstructive Sleep Apnea? Is it affecting your life?
Q: What is sleep apnea?
A: Obstructive Sleep Apnea (OSA) is breathing that starts and stops during sleep because of repeated airway closures. During sleep, throat muscles may relax too much. If throat muscles lose tone, parts of the airway, including the uvula and tongue, may flop backwards, blocking air to the lungs.
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Q: Is snoring OSA?
A: Not all people who snore have blocked airways or apnea (periods without breathing, lasting 10 seconds to 2 minutes).
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With OSA, sleep is commonly interrupted by snoring, apnea, gasping or startled awakenings. The person often wakes only enough to regain airway muscle tone but doesn’t realize they had stopped breathing.
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Q: Is OSA potentially life-threatening?
A: People with OSA lack quality sleep, which may affect their ability to concentrate, work, socialize, exercise, or safely drive vehicles.
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The heart may attempt to compensate for low oxygen levels during periods of apnea by beating quickly. This stresses the heart and may lead to cardiac damage. OSA has been linked to heart attack, stroke, hypertension, and emotional problems.
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Q: How can I know if I have sleep apnea?
A: Talk with your physician if you think sleep apnea may be affecting your life.
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Common features include:
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Breathing that starts or stops during sleep
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Snoring or gasping
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Interrupted sleep
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Daytime sleepiness
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Poor concentration
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Irritability or feeling depressed
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Q: What causes OSA?
A:
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Weight gain; fatty deposits may narrow the airway or cause loss of tone to throat muscles
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Aging may cause loss of tone in throat muscles
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Smoking may cause inflammation and narrowing of the airway
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Use of alcohol or sedatives may cause airway muscles to relax
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Genetic inheritance may also be a factor, but this remains unproven
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Large tonsils or adenoids may cause OSA in children
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How is sleep apnea treated and how do I get started?
Q: What are the treatment options?
A:
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Lose weight
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Quit smoking
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Sleep on side
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Avoid alcohol and sedatives at night
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See a health practitioner to treat causes of narrowed airways, including nasal congestion, large tonsils, or adenoids
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CPAP Therapy: Ask your health practitioner about using a continuous positive airway pressure (CPAP) device that provides air pressure from a mask to gently push the soft, floppy parts of the throat open
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Q: How do I try out or buy a CPAP machine?
A: ​A doctor's prescription is required for you to try out or to buy a CPAP.
When your physician prescribes CPAP or BiPAP to treat your sleep apnea, it is a good idea to trial the equipment before you purchase it. You'll want to be sure that the CPAP and mask are comfortable and that you are achieving excellent benefit.
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If you use CPAP already and need to purchase a replacement machine please call us, we'll love to help you with the process for purchasing a Replacement CPAP.
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Q: How do I get tested for sleep apnea?
A: Make an appointment with your doctor or nurse practitioner to ask about sleep testing and explain any symptoms you are experiencing. Your doctor will perform a medical assessment to refer you for either a Home Test ( HSAT) or for an appointment with a Sleep Physician. You need a Physician's Referral for either type of sleep test/consultation.
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** OkanaMed doesn't do any sleep testing.
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After your sleep testing;
B: OkanaMed requires a written prescription for CPAP/BiPAP from your doctor indicating a diagnosis of sleep apnea and the severity ( mild/moderate/severe) along with the duration the CPAP/BiPAP treament is expected, so that we can help you trial or purchase a CPAP.
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C: Health insurance companies often have their own specific physician assessment forms and other documentation requirements to submit a Pre- Eligibility/Approval claim for CPAP/BiPAP.
Please call us today and we'll love to help you with the whole process!
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How do I maintain my CPAP machine and equipment?
Q: How do I clean my CPAP & equipment?
A: ​Please see our Client Area & Instructions page or click on the link below. You might like to bookmark, download or print a copy of the instructions for easy referral.
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It is important to clean your equipment as directed to ensure proper functioning and longer use. Do NOT use alcohol, abrasives, bleach or antibacterial, glycerin or moisturizing soaps to clean equipment.
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Contact us at any time with questions or concerns.
Q: My CPAP machine or equipment is broken or not functioning properly.
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A: ​Please contact us right away if there are any issues with your machine or equipment, or if air flow feels different than usual.
Will CPAP expenses be covered by my medical plan?
Q: Will my CPAP machine be covered by my medical plan?
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A: ​If you have an extended health medical plan (e.g. Greenshield, Blue Cross Canada, Medavie, Great West Life, CanadaLife, Manulife, Sunlife, DesJardins, Cumis, Couighlin, GroupSource, PrimAsure and several others), your CPAP machine and equipment will most likely be covered - either partially or in full. You may call your extended health plan and provide them your policy numbers to inquire, or you may have access to your coverage online account.
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Very specific forms will be required from you and your Physician. Please contact us for assistance.
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Q: I am a person who receives income assistance or I am a person with disabilities ( PWD) . Am I covered for CPAP expenses?
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A: ​Assistance may be available through the BC Ministry of Social Development provided that eligibility requirements are met.
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Very specific criteria and supporting documents will be required from you and your Physician. Please contact us for assistance.
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Q: I am a person with First Nations Health Benefits. Am I covered for CPAP expenses?
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A: First Nations Health Benefits are mainly covered by Pacific Blue Cross in BC. However, some First Nation Bands and Indigenous Organisations are self-governed and may operate their own local health services or specific health programs. Please contact us for assistance, we will help you with the whole CPAP application process.
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Am I able to claim CPAP expenses for Income Tax purposes?
You might be able to claim expenses for CPAP or Air Conditioning on your Income Tax. These are some tips we offer for discussing with your Physician and your tax professional...
Q: Can I claim CPAP or BiPAP expenses for Income Tax purposes?
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A: ​Possibly, yes. Please talk to your income tax professional and refer to the Canada Revenue link below; it seems that portions you pay out-of-pocket for a CPAP device and related equipment may be eligible for review for personal Income Tax purposes.
Please keep a copy of your Doctor's prescription for CPAP/BiPAP with your Income Tax records and for each new tax year.
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Q: Are my air conditioner and air purifier eligible expenses for Income Tax purposes?
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A: Please see your Physician to find out if these items are deemed medically necessary and are prescribed for you; if so, then some of your expenses for an air conditioner, air purifier and even air filters for home furnaces may be eligible expenses for your personal Income Tax return.
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Please refer to the Canada Revenue link below.
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